Legal
Refund Policy
This policy explains eligibility and timing for refunds on Cryptonix Softwares services.
1. Deposits and Project Work
Deposits are non-refundable once work has started. If a project is cancelled before work begins, you may request a full refund of the deposit.
2. Milestone Payments
Refunds for milestone-based projects are evaluated based on completed work. Any completed milestone remains billable and is not refundable.
3. Subscriptions
Subscription payments are non-refundable once the billing period starts. You may cancel to prevent future charges.
4. Exceptions
We may issue a refund for duplicate charges or billing errors. Contact support within 7 days of the charge.
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